Frequently Asked Questions
Everything you need to know about our premium incense sticks and delivery services.
What makes Balaji Incense different from other brands?
We use traditional hand-rolling techniques combined with pure essential oils, natural resins, and botanical extracts to ensure a clean, long-lasting burn without synthetic charcoal.
How long does a single incense stick typically burn?
On average, our standard incense sticks burn for approximately 45 to 60 minutes, depending on the specific fragrance and airflow in the room.
Are your products safe for indoor use around pets?
Yes, our sticks are made from natural ingredients. However, we recommend burning them in a well-ventilated area and keeping them out of direct reach of pets and children.
What are your shipping times and costs?
We offer free shipping on orders over $50. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.
What is your return policy if I am not satisfied with the scent?
We want you to love your home fragrance. If you are unsatisfied, you can return unopened packaging within 30 days for a full refund or exchange.
Do you offer wholesale or bulk purchasing for spiritual centers?
Yes, Balaji Incense provides bulk pricing for yoga studios, spiritual centers, and retail partners. Please contact our support team for a wholesale catalog.